Train Companies are aiming to provide passengers with an improved travelling experience. Part of this improvement is through the provision of a modernised station environment to include improved facilities and signage.
Having made these improvements the challenge is then to maintain the standards in areas where there has traditionally been either a level of abuse through vandalism or a poor appearance created through lack of routine maintenance.
This maintenance will require the services of a professional team who understand the diversity of an operational railway, are Link Up audited to undertake the services required and can facilitate the delivery of a Retail Support Service that operates at times when the passenger is not inconvenienced.
The service provided needs to be both planned and reactive and offer the client a wide diversity of service to encompass all the passenger needs from the station environment from a ‘one stop shop’
Scope of Works
1. Provision of a called off resource to deal with reactive issues that cause the ‘visual impact’ of the station environment to create a negative effect to the passenger.
2. Provision of a dedicated resource to maintain and improve the ‘visual impact’ of the station environment. Working overnight this resource objective would be to ensure the station is presented in a clean and tidy state ready for the passenger the next morning.
3. Provision of resource to undertake planned ‘Deep Cleans’ in station areas that have been identified as being below a standard that would be achieved through maintenance.
